Meezan Bank Latest Jobs 2026 – Apply Online for Regional Service Quality Manager Vacancies in Karachi

Meezan Bank is seeking a qualified professional for the position of Regional Service Quality Manager to join its Service Quality Department under the Customer Support Group. This role is based in Karachi and is ideal for individuals with extensive experience in service quality management within the banking sector.

The primary purpose of this hiring is to drive exceptional customer experiences across the assigned customer portfolio and to monitor, analyze, and improve CX metrics such as CS, NPS, and TATs. The bank aims to partner with stakeholders to minimize service gaps and ensure full compliance with established controls and benchmarks.

Candidates with a strong background in customer-centric service design and data-driven decision-making are encouraged to apply. This position offers a professional environment focused on continuous improvement and effective execution within Pakistan’s leading Islamic bank.

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Meezan Bank Latest Jobs Vacancies

Key Responsibilities

• Driving exceptional customer experience across the assigned customer portfolio.

• Monitoring, analyzing, and improving CX metrics including CS, NPS, complaints, and TATs.

• Partnering with bank-wide stakeholders to minimize service and thematic gaps.

• Ensuring compliance with KPIs, controls, and established benchmarks.

Required Qualifications & Skills

• Minimum Bachelor’s degree, preferably a Master’s from an HEC-recognized institution.

• Qualification in Islamic Finance will be an added advantage.

• Minimum 6 years of working experience.

• Skills in Customer-Centric Service Design & Optimization.

• Skills in Root Cause Analysis & Continuous Improvement.

• Proficiency in Data-Driven Decision Making & Insights.

• Skills in Change Management & Effective Execution.

Why Apply for This Job?

• Career growth within Pakistan’s premier Islamic banking institution.

• Opportunity to lead service quality initiatives in a major regional hub (Karachi).

• Work in a professional environment that values continuous improvement and customer-centricity.

NOTES / TERMS & CONDITIONS

• Qualification in Islamic Finance is considered an added advantage for this role.

• The position is specific to the Service Quality Department – Customer Support Group.

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How to Apply for Meezan Bank Latest Jobs?

• Review the eligibility criteria and ensure you meet the qualification and experience requirements.

• Visit the application portal or click the “Apply Now” button as indicated in the advertisement.

• Ensure your application is submitted before the deadline of March 1st, 2026.

Contact Details

• Hiring Organization: Meezan Bank

• Location: Karachi, Sindh, Pakistan